Legal notice

Comfy Works

Legal Notice

Effective Date: 01 January 2026

This Legal Notice applies to the Comfy Works website, comfyworks.co.nz, and the products, services, content and information made available through the website.

By accessing or using our website, you acknowledge this Legal Notice together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, and Returns, Refunds & 5-Year Warranty Policy.

1. Business Information

Comfy Works
Auckland, New Zealand

Website: comfyworks.co.nz
Email: sales@comfyworks.co.nz
Phone: +64 22 694 8269

Throughout this website, “Comfy Works”, “we”, “us” and “our” refer to Comfy Works.

2. Website Purpose

The Comfy Works website provides information about our bedding, home textile and related products and allows customers to browse and purchase products online.

Our products may include:

Mattress protectors
Bed sheets and sheet sets
Bedding accessories
Premium bedding products
Specialty and innovative bedding products
Commercial and hospitality bedding products

3. Accuracy of Information

We make reasonable efforts to ensure that information published on our website is accurate, current and complete.

However, information on the website may occasionally contain errors or omissions relating to:

Product descriptions
Product specifications
Dimensions
Colours
Availability
Pricing
Promotions
Images
Delivery information

Comfy Works reserves the right to correct errors, update information and make changes to products, specifications, prices and website content without prior notice.

Where an obvious pricing or product information error occurs, we reserve the right to correct the error and, where appropriate, contact affected customers.

Nothing in this Legal Notice limits any rights or remedies available to customers under applicable New Zealand law.

4. Product Images and Colour Variations

We make reasonable efforts to display our products accurately.

However, actual product colours and appearance may vary slightly from images displayed on your device due to differences in:

Screen settings
Lighting
Photography
Fabric texture
Manufacturing batches

Product images may also be updated from time to time.

5. Intellectual Property

Unless otherwise stated, all content appearing on the Comfy Works website is owned by or licensed to Comfy Works.

This includes, but is not limited to:

Comfy Works logos and branding
Product names and brand names
Product descriptions
Product photographs
Graphics and illustrations
Website design
Written content
Marketing materials
Promotional content
Original artwork
Packaging designs

You may access and use the website for personal or legitimate purchasing purposes.

You must not, without prior written permission from Comfy Works:

Copy or reproduce website content;
Reproduce or commercially use our photographs;
Copy product descriptions;
Republish our website content;
Reproduce or modify our logos or branding;
Use our content for competing commercial purposes; or
Distribute our materials to third parties.

Unauthorised use of our intellectual property may constitute an infringement of applicable intellectual property laws.

6. Trademarks and Brand Names

Comfy Works and our associated product and brand names may be trademarks, trade names or proprietary brand assets owned by or licensed to Comfy Works.

Third-party trademarks, logos and brand names appearing on our website remain the property of their respective owners.

Nothing on this website grants any person a licence or right to use our trademarks or third-party trademarks without appropriate permission.

7. Third-Party Brands, Certifications and Technologies

Where our products or website refer to third-party brands, technologies, certifications or registered trademarks, those names and marks remain the property of their respective owners.

Any reference to a third-party certification, technology or trademark is made for product information or identification purposes and does not imply ownership by Comfy Works unless expressly stated.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, courier services, social media platforms or other external services.

These websites and services operate independently from Comfy Works.

We are not responsible for:

The content of third-party websites;
Their availability;
Their security;
Their privacy practices;
Their terms and conditions; or
Any products or services provided by third parties.

You access third-party websites and services at your own discretion.

9. Website Availability

We aim to keep our website available and functioning correctly. However, we do not guarantee that the website will:

Always be available;
Operate without interruption;
Be completely error-free;
Always contain current information; or
Be free from technical problems or security vulnerabilities.

We may temporarily suspend or restrict access to the website for maintenance, upgrades, security reasons or other operational requirements.

10. Website Security

We take reasonable measures to protect our website and customer information.

However, no internet-based system can be guaranteed to be completely secure.

To the maximum extent permitted by law, Comfy Works is not responsible for loss resulting from unauthorised access, technical failures or security incidents beyond our reasonable control.

11. Limitation of Liability

To the maximum extent permitted by New Zealand law, Comfy Works will not be liable for indirect, incidental or consequential loss arising from your use of the website or reliance on information provided through the website.

However, nothing in this Legal Notice excludes, restricts or limits any liability or consumer rights that cannot legally be excluded or limited under New Zealand law.

12. New Zealand Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict or limit any rights or remedies available to consumers under New Zealand law.

Where applicable, the Consumer Guarantees Act 1993, Fair Trading Act 1986 and other applicable New Zealand legislation will continue to apply.

If any provision of this Legal Notice conflicts with a mandatory legal right or obligation, the applicable law will prevail.